Product arrived in good condition and well packaged, it charges, so it works. I tried it and it causes a little friction due to electricity, but it's tolerable and almost pleasant! Let's see if it keeps what it promises.
Excellent, works well
Shipping Policy
π¦ Shipping & Delivery Policy
Last Updated: August 2025
PinkPatta is committed to getting your skincare delivered quickly, safely, and with full transparency. This policy outlines shipping options, timelines, and important notes for both U.S. and international orders.
π Where We Ship
We currently ship to:
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πΊπΈ United States (All 50 states + U.S. Territories)
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π¬π§ United Kingdom
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πͺπΊ European Union countries
π Processing Times
All orders are processed within 1β3 business days (MondayβFriday, excluding holidays). Orders placed after 12 PM EST are processed the next business day.
β¨ Shipping Options & Delivery Times
| Destination | Method | Estimated Delivery Time* |
|---|---|---|
| United States | Standard (USPS/UPS) | 3β7 business days |
| United States | Expedited | 2β3 business days |
| EU/UK | Tracked International | 7β14 business days |
*Note: Delivery estimates are based on carrier guidelines and may vary due to customs processing, weather, or holidays.
π΅ Shipping Costs
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U.S. Standard: $4.99
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U.S. Expedited: $9.99
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Free U.S. Shipping on orders over $35
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EU/UK Shipping: Calculated at checkout based on weight and location
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Orders over $100 (USD) may qualify for free tracked shipping to EU/UK
π Tracking Your Order
All customers will receive a shipping confirmation email with a tracking link once your order has shipped.
International tracking may be delayed depending on customs processing or the destination countryβs postal service.
π Customs, VAT & Import Fees (EU & UK)
For EU and UK orders:
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Your shipment may be subject to customs duties, VAT, or other import taxes, depending on your countryβs regulations.
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These charges are not included in our product or shipping prices and are the responsibility of the buyer.
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We are not responsible for delays caused by customs or postal inspections.
If a package is refused due to customs fees, the buyer may not be eligible for a refund.
π‘οΈ Secure Packaging & Delivery
All orders are packed with care using recyclable or biodegradable materials whenever possible. If your package arrives damaged, please email us within 7 days at info@pinkpatta.com with photos of the box and contents.
β Missing or Delayed Packages
If your package hasnβt arrived within the expected timeframe:
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U.S. orders: please allow up to 10 business days
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EU/UK orders: please allow up to 21 business days
After that, email us with your order number and full name. Weβll assist you directly.
π§ Contact Us
Questions? We're happy to help:
Email: info@pinkpatta.com
Address: 99 Molyneaux Rd, NY 11580
π Data Protection (GDPR)
For EU/UK customers, PinkPatta complies with the General Data Protection Regulation (GDPR). Your personal data is only used for order processing and customer communication, in accordance with our Privacy Policy.
π Thank you for choosing PinkPatta. We ship skincare with soulβworldwide.